Client Relations Executive - Villa Management

Join Betterplace Property Management and Real Estate as a Client Relations Executive and play a pivotal role in shaping exceptional experiences for our villa management clients in Bali. This is your opportunity to build meaningful relationships, drive business growth, and ensure our clients' villas are managed with the highest level of professionalism. In this role, you'll be the primary point of contact for our clients, handling everything from initial inquiries to ongoing maintenance and support.

At Betterplace, we pride ourselves on delivering exceptional service and creating memorable experiences for our clients. As a Client Relations Executive, you'll work closely with our team of property managers, maintenance staff, and other stakeholders to ensure our clients' villas are well-maintained, secure, and welcoming. You'll use tools like Salesforce for CRM, Google Workspace for communication, and various villa management software to streamline your workflow.

This is a fantastic opportunity to grow your career in the real estate and property management industry. If you're passionate about building strong relationships, have excellent communication skills, and are eager to make a difference, we want to hear from you.

📋 Tanggung Jawab Pekerjaan

• Act as the primary point of contact for villa management clients, providing exceptional service and support.
• Manage client inquiries, complaints, and requests, ensuring timely and effective resolutions.
• Coordinate with property managers, maintenance staff, and other stakeholders to ensure villas are well-maintained and secure.
• Use CRM tools like Salesforce to track client interactions and manage client data.
• Collaborate with the marketing team to promote our villa management services and attract new clients.
• Assist in the development and implementation of client satisfaction surveys and feedback mechanisms.
• Stay up-to-date with industry trends, regulations, and best practices in villa management.
• Represent Betterplace at client events, networking opportunities, and industry conferences.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum 2-3 years of experience in client relations, customer service, or a similar role in the real estate or hospitality industry.
• Proven track record of building and maintaining strong client relationships.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in English, both written and spoken.
• Familiarity with CRM tools like Salesforce is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver's license and willingness to travel to client sites as needed.

🛠️ Keahlian

Lowongan Terkait