Senior Operation Officer (City of Tomorrow)

Lippo Malls Indonesia · 📍 Surabaya, Jawa Timur · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8,000,000 - 12,000,000
Lippo Malls Indonesia is seeking a highly motivated and experienced Senior Operation Officer to join our team in Surabaya. In this role, you will be responsible for overseeing the day-to-day operations of our mall, ensuring smooth and efficient operations, and contributing to the overall success of the City of Tomorrow project. If you are passionate about retail and have a strong operational background, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee and manage the day-to-day operations of the mall, ensuring smooth and efficient operations.,Coordinate with various departments to ensure the successful execution of mall activities and events.,Monitor and maintain the cleanliness and safety standards of the mall.,Manage the mall's budget and financial performance, ensuring compliance with company policies and procedures.,Develop and implement operational strategies to improve the mall's performance and customer satisfaction.,Lead and mentor the operational team, providing guidance and support to ensure the achievement of operational goals.,Collaborate with external partners and vendors to ensure the successful delivery of mall services and facilities.,Ensure compliance with health, safety, and environmental regulations.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Retail Management, or a related field.,Minimum of 5 years of experience in a senior operational role in the retail or property management industry.,Strong knowledge of operational management, including budgeting, forecasting, and financial reporting.,Excellent leadership and communication skills, with the ability to motivate and inspire a team.,Proficient in using Microsoft Office Suite and other relevant operational software.,Strong problem-solving and decision-making skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with the retail industry and mall operations is a plus.

🛠️ Keahlian

Operational managementBudgeting and financial reportingTeam leadership and mentoringCommunication and negotiationProblem-solving and decision-makingHealthsafetyand environmental complianceMicrosoft Office SuiteRetail industry knowledge
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